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Business Process Mapping Skills for Auditors

Effective processes are the lifeblood of an organization.  If the organization has a great vision or product or service, but does not have to means in place to implement or manage any of these effectively, growth and financial performance will be greatly compromised.

 This practical, fun and highly participatory two-day "how-to" seminar arms you with skills to analyze the way your organization or any work function within it really operates, to identify risks, efficiency and opportunities for improvement, and to implement changes or new processes that will have an immediate impact on the organization's objectives.  The course is specifically designed for auditors and risk professionals who require a technical, thorough application of business process mapping as a part of audits and assessments.  Auditors not only learn how to:

1. Do process mapping and assessing
2. Assess root causes
3. Sell "changes" to process owners
4. Facilitate the individual and group dynamics involved in obtaining information from clients
5. Apply techniques and skills to special projects designed mainly to assess efficiency and effectiveness using a collaborative, client-centered approach

Running Fabulous Audit Meetings

The course is divided into two parts that are integrated together throughout the training. The first part provides generic (but still tailored to auditors) training on the planning, facilitation and other meeting skills necessary to run effective meetings. The second part of the course is geared towards specific types of audit meetings (opening and closing conferences, etc.). Because of time, the topic outline below focuses on meetings with clients/auditees, but can be adjusted to address any type of meetings related to auditors, such as audit team meetings or pre-opening conference meetings.

1. Introduction
2. The Seven Components of Effective Meetings
3. Core Communication Skills for Excellent Facilitation of Meetings
4. The Opening Conference
5. The Interim Meeting
6. The Closing Conference
7. Extremely Useful Tools for Increasing Meeting Effectiveness
8. Practice, Practice and Practice

Enterprise Risk Management and Risk Assessments:  How to Conduct Them Successfully Every Time (2 days)

 This is a good core and comprehensive introduction to risk assessment and risk management.  You will learn different methods most commonly being developed for going about developing a philosophy and approach to managing risk, and then using that to learn how to develop unit-wide risk assessments, including prioritizing risks, integrating in CSA methodologies and using the data gathered to develop relevant audit plans.  Please Contact Us for a full outline.

DAY ONE

1. What is risk?
2. How should risk best be assessed?
3. Enterprise risk management vs. risk assessment vs. control (and risk) self-assessment
4. Two fundamental approaches:  the typical/traditional one and the one that works
5. Gaining people's buy-in to do risk assessments
6. Action Plan Part One
7. Your risk assessment:  Yet other considerations

DAY TWO

1. Your risk assessment:  Other considerations (Cont'd)
2. Fitting control self assessment into the RA
3. Practice, practice, practice
4. Action Plan Part Two (Final)

Project Management Skills for Internal Auditors

Learn to tie audits to organizational objectives, get and stay organized, and meet the challenge of managing multiple audits.  (Please Contact Us for a full course outline.)  This program covers the following topics:

1. Five main steps for managing the audit from beginning to end
2. The design phase
3. Planning
4. Building and maintaining a successful team
5. Implementation and monitoring of the audit
6. Other issues related to project management, discussed as needed

Organizational Change and ERM

Enterprise Risk Management is an organization-wide effort that involves many departments and levels of people to make it work.  It is a huge effort, no matter how small or large your company is.  Whatever role your group plays in implementing ERM, risk management or even risk assessments in your organization, understanding the nature of change and how organizations go through it will make a huge difference in how easy or difficult this will be.  Organizations are complex, just like people, and the more you understand how your organization works and where the implementation of risk fits in, the better off you will be.Learn the secrets from someone who really knows- an organizational psychologist!  In this session, you will learn:

1. What the research shows that makes change work in companies
2. What causes change efforts to fail in organizations- and a lot of them fail
3. The specific type of organization and organizational culture you are a part of and the change approach to use with each
4. A step by step process for implementing a change management program in a company, regardless of the size of the company
5. Examples and case studies given